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5 Key Features of a SUCCESSFUL FinTech Video Campaign

This article reveals strategies to make complex financial topics engaging and understandable in video format. Learn how to build trust, target the right audience, and drive action in the ever-changing world of FinTech marketing.

Today, the FinTech industry has a big challenge: getting and keeping people’s attention.

Recent findings from Golden Steps ABA indicate a significant drop in the average human attention span—from 12 seconds to 8.25 seconds. Additionally, many people find financial topics to be complex and dull. Considering the shorter attention span and the intricacies of financial concepts, videos can be a powerful tool. Videos can transform confusing financial ideas into clear, engaging content. It’s more than just explaining; it’s about creating a connection with your audience that really sticks with them.

Features of an Effective FinTech Video Campaign

This article dives into five key features that make a FinTech video successful on social media. We’re going to talk about how these features can help overcome common hurdles like building trust, making complicated ideas simple, and reaching the right people. Whether you’re a video producer or a marketing director in the FinTech world, understanding and using these features can take your videos from being just informative to being must-watch content. Let’s explore what makes a FinTech video not just good but great.

Simplifying Complex Concepts

Let’s face it: Fintech can get pretty complicated. But your video doesn’t have to be. The trick is to make hard-to-grasp ideas easy and fun for everyone. How do you do that? Let’s break it down.

  1. Use everyday language: Ditch the jargon. Speak like you’re explaining to a friend, not a finance expert. Simple words make your message clearer.
  1. Visuals are key: Use graphics, charts, and animations to show what words can’t. A picture is worth a thousand words, right? For instance, animate how a financial transaction works instead of just talking about it.
  1. Stories and examples: People love stories. Use real-life examples or create relatable scenarios to explain complex fintech concepts. Like, how does digital banking help Tom save time and money?
  1. Break it down: If you’ve got a big idea, chop it into smaller pieces. Short, focused points are easier to digest than a long, winding explanation.
  1. Ask for feedback: Before releasing your video, show it to someone outside of FinTech. If they get it, you’re on the right track.

Remember, your goal is to make FinTech friendly and approachable. When your audience understands what you’re saying, they’re more likely to trust and engage with your brand. Keep it simple, clear, and engaging.

ALSO READ: Explainer Videos: The Key Recipe Every E-Wallet App Needs

Trust-Building Elements

In FinTech, trust is everything. You’re dealing with people’s money, after all. So, how do you use videos to build that trust? Here are some practical tips:

  1. Show real people: Use testimonials from happy customers. When viewers see real people who’ve benefited from your service, it builds credibility. It’s like hearing a good review from a neighbor.
  1. Highlight your security: People want to know their money is safe. Show them the security measures you use, but keep it simple. Like explaining how your app uses face recognition for safe logins.
  1. Be transparent: Talk about your company’s values and practices. If there’s a fee, say it. If you’re using new technology, explain it. Honesty goes a long way in earning trust.
  1. Expert insights: Include a quick chat with someone from your team. A few words from a knowledgeable staff member can reassure viewers that they’re in good hands.
  1. Regulatory compliance: Mention your compliance with financial regulations. It doesn’t have to be boring—a quick animation or graphic can make it more interesting.
  1. Consistent branding: Keep your visuals and messages consistent across videos. Familiarity breeds trust. If your videos look and feel professional and consistent, people start to recognize and trust your brand.

For video producers and marketing directors in FinTech, these trust-building elements are crucial. They help turn skeptical viewers into loyal customers. Remember, trust isn’t just built in words, but in how you present your brand in every video.

Targeted Messaging

Getting your message right is key in FinTech videos. You’re not just talking to everyone in the audience; you’d want to talk to the right audience. Here’s how to nail your targeted messaging:

  1. Know your audience: Who are you talking to? Young tech-savvy professionals? Busy parents? Retirees? Understanding your audience helps you tailor your message. For example, if you’re targeting millennials, focus on mobile banking solutions.
  1. Solve their problems: Address specific issues your audience faces. Show how your service makes life easier. If your audience worries about saving time, highlight your fast, hassle-free transactions.
  1. Personalize the content: Make your viewers feel like you’re talking directly to them. Use scenarios they can relate to. For instance, show a day in the life of a character they can identify using your FinTech solution.
  1. Clear and concise language: Get straight to the point. Use simple, everyday language to explain your services. Avoid long, complicated sentences that might lose your viewer’s interest.
  1. Emotional connection: Tap into emotions. A video that makes people feel understood or hopeful can be powerful. For example, show how financial independence or security is achievable with your service.
  1. Call to action: What do you want viewers to do after watching? Sign up? Visit your website? Make it clear and easy for them to take the next step.

For marketers in the FinTech industry, getting your messaging spot-on means more than just sharing information. It’s about connecting with your audience in a meaningful way. When your message hits home, your audience is more likely to engage with your brand.

Innovative and Tech-Savvy Approach

In FinTech, showing off your tech-savvy side can really make your videos stand out. Here’s how to do it in a way that wows your audience and shows off your innovative edge:

  1. Latest tech in videos: Use cool tech like augmented reality (AR) or virtual reality (VR) in your videos. This isn’t just flashy; it shows you’re on the cutting edge. Imagine a video where you walk viewers through a virtual bank lobby.
  1. Animation and graphics: These aren’t just for kids. Use sleek animations to explain complex services like blockchain or cryptocurrency. It makes tough topics more digestible and fun.
  1. Mobile-first approach: Most people watch videos on their phones, so design your videos for mobile viewing. Make sure they look good and are easy to watch on a small screen.
  1. Interactive elements: If you can, add interactive parts to your videos, like clickable links or quizzes. It keeps viewers engaged and can lead them directly to your services.
  1. Showcase your tech: Show off the technology that powers your services. For instance, if you use AI for customer service, create a video that explains this in an easy-to-understand way.
  1. Behind-the-scenes: Share a glimpse of how you work. A quick tour of your office or an intro to your team can make your company feel more relatable and forward-thinking.

Using an innovative and tech-savvy approach isn’t just about being trendy. It’s about showing your audience that you’re a leader in the FinTech space. When your videos reflect innovation, your viewers see your brand as a pioneer in the financial world.

Call-to-Action (CTA) Strategies

The Call-to-Action (CTA) is your video’s punchline. It’s what you want viewers to do next. Here’s how to make your CTAs count in FinTech videos:

  1. Be clear and direct: Tell viewers exactly what to do. “Download our app,” “Visit our website,” or “Sign up today.” Clarity is key. Avoid vague phrases.
  1. Create a sense of urgency: Make them feel they shouldn’t wait. Use phrases like “Sign up now” or “Get started today” to prompt immediate action.
  1. Keep it simple: Don’t confuse viewers with too many options. Stick to one main CTA per video. If your goal is to get sign-ups, focus on that.
  1. Make it visible: Place your CTA where it’s easy to see and act on. Whether it’s a button at the end of the video or a link in the description, it should stand out.
  1. Align with your video content: Your CTA should flow naturally from your video’s message. If your video is about easy mobile banking, your CTA could be “Experience hassle-free banking on your phone today.”
  1. Test different CTAs: Try out different phrases and see what works best. Sometimes a small change in wording can make a big difference.

A well-crafted CTA can turn viewers into customers. It’s not just about making a great video; it’s about guiding viewers to the next step. A strong CTA does just that, helping you measure the success of your video and achieve your business goals.

Key Takeaways

Before we wrap up, let’s run through the important components of a successful FinTech video campaign

  • Simplifying Complex Concepts: Use everyday language, visuals, stories, and feedback to make financial ideas accessible and engaging.
  • Trust-Building Elements: Feature real customer testimonials, highlight security measures, maintain transparency, include expert insights, showcase regulatory compliance, and ensure consistent branding to build trust.
  • Targeted Messaging: Understand and address your specific audience’s needs, personalize content, maintain clear and concise language, create an emotional connection, and provide a clear call to action.
  • Innovative and Tech-Savvy Approach: Incorporate cutting-edge technology like AR/VR, use animations for complex topics, adopt a mobile-first approach, include interactive elements, showcase your technology, and offer behind-the-scenes insights.
  • Effective Call-to-Action (CTA) Strategies: Be clear and direct, create urgency, simplify your message, make the CTA visible and aligned with your video content, and test different phrases for effectiveness.

What’s Next?

As a video producer or a marketer in FinTech, blending these five elements can elevate your content from good to great. It’s not just about flashy visuals or catchy slogans. It’s about creating content that resonates with your audience, answers their needs, and showcases your brand as a leader in the FinTech space.

The digital landscape keeps evolving, and so should your video strategy. Stay creative, stay authentic, and most importantly, stay focused on your audience’s needs and wants. With these tips in hand, you’re ready to create FinTech videos that are not only informative but also inspiring and effective. Here’s to making videos that don’t just get watched but are remembered and acted upon. Let’s make your next video campaign a hit!


M2.0 Communications is a PR agency in the Philippines that helps brands tell meaningful stories. Alongside our PR advisory and reputation-building services, M2.0 is also a creative agency that offers content development, social media management, and digital services for brands to engage with their audiences. Visit our Partners page to learn more about the clients we’ve worked with.

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